Spire Washington Hospital

Reply from Spire Healthcare
Wed, 04 Jul 2018 13:03:59 +0100

Thank you for taking the time to provide such positive review of your experiences and treatment here at Spire Washington Hospital. Kind regards Spire Washington Hospital

I was an inpatient for 2 nights at the beginning of December. Even prior to admission i waa mis informed, i was nor updated about test results and shpuld have been treated for MSSA prior to admission. During the operation a chemical was knocker over and covered my haie which subsequently turned green! Despite my staying in the ‘renovated’ room, I was unable to have a shower in 3 days because it waant working! I would aak nursing staff for something and they would leave and not return, I asked 5 members of staff on two occassions before i got what i had needed. Nursing staff were extremely noisy and you are woken around 6am. Drip didnt work, I had to keep my hand on an angle. So much went wrong during my 2 night stay Iwill NEVER return to this hospital and would not recommend to my worst enemy! Despite having wrote a complaint it was never responded to.

Reply from Spire Healthcare
Mon, 12 Feb 2018 13:00:13 Z

Dear Berlis, Thank you for taking the time to write a review. We are very disappointed to hear that your experience at Spire Washington Hospital was unsatisfactory. In order to investigate this thoroughly, we would appreciate it if you could call the hospital on 0191 418 8649 to discuss this further. Kind Regards, Spire Washington Hospital.

Attended the unit for an MRI Brain scan and was nervous due to my dislike of confined spaces.The Staff were very welcoming and put me at ease,they explained the procedure fully and guided and reassured me throughout.Many thanks to staff for the patience and understanding shown.