Spire Harpenden Hospital

Reply from Spire Healthcare
Mon, 28 Jan 2019 15:43:56 Z

Dear Mrs Moyce, Thank you for taking the time to share your feedback about your recent experience at Spire Harpenden Hospital. I am pleased to hear that we met your expectations and looked after you well throughout your hospital stay. I will be very happy to share your thanks and comments with our nursing team and Consultant who cared for you. My best wishes to you for a continued recovery and good health in the future. Kind regards, Julia Salmon Hospital Director

I cant praise this hospital enough. From the moment I arrived to my departure, the staff were brilliant. The hospital is so well organised. I am now having physio and I am very pleased with how it is going. I would definitely recommend this hospital.

Reply from Spire Healthcare
Fri, 28 Sep 2018 09:32:54 +0100

Dear Linda, Thank you for your kind words, we are so pleased that you had such a positive experience at the hospital. Our patients are always at the heart of what we do and we are glad that you would recommend us as a hospital. We wish you a speedy recovery! Best wishes Spire Harpenden Hospital

Reply from Spire Healthcare
Wed, 04 Jul 2018 12:08:37 +0100

Dear Tracy, We are disappointed that you experienced this rare inconvenience at our hospital. We aim to fully inform all our patients about their appointment times and if there are any changes. We have a thorough process for considering any complaint we receive and look upon it as an opportunity to identify how we might improve our service; to arrange this, please contact me on 01582 714 405. I hope to hear from you soon. Kind regards Julia Salmon Hospital Director