Nuffield Health, York Hospital

Following my recent knee surgery under the doctor I want to say a big thankyou to all the people concerned in my care from my first consultation to my discharge home.The whole experience was very positive and restored my faith in the health service and nursing care in general.please thank all concerned from the receptionists,theatre team,nursing, physio and domestic staff for their care and attention.

Reply from Nuffield Health
Thu, 20 Jun 2019 16:45:47 +0100

Thank you Dave for these really kind words. At Nuffield Health York Hospital we pride ourselves on offering personalised care of the very highest standards to our patients. We aim for our patients to feel as relaxed and calm as possible when they arrive for their treatment so that they can focus on their procedure and recovery in order to get back to their best as soon as possible. As a not-for-profit organisation we are always looking to make treatment as affordable as possible so that we can help out more people in need of our services and we are glad that we were able to be there for you when you needed us. We wish you all the very best in your recovery. Kind regards, All the team at Nuffield Health York Hospital

I underwent complex foot surgery last week and I have nothing but admiration and gratitude for the wonderful team of health workers who made sure that I felt safe and supported at each stage, from early morning admission to departure the same evening. The nursing staff were delightful and the surgeon, anaesthetist and staff in the operating suite were truly wonderful. I was treated with dignity and patience on a day when a computer glitch must have made the day very stressful and frustrating for the staff. All of my fears were allayed and the humour and banter completely banished any nerves on my part. Nothing was too much trouble and the physiotherapist who fitted me with a boot and the pharmacist who made sure I had adequate pain relief both contributed to a very positive experience. I had a visit from my daughter and three little grandchildren in the afternoon and they were delighted when drinks and biscuits magically appeared for them - so thoughtful. All in all, a first class experience and I’m extremely grateful.