Chalkmead
Chalkmead Deans Road, Merstham, Redhill, RH1 3HE Rooms : Unknown Website 
Care Home Information
Anchor’s Chalkmead in Merstham is a trusted provider of residential care for elderly people, and we offer specialised services for elderly people who have dementia and physical disabilities.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.
At Chalkmead, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our chef preparing meals daily from fresh, seasonal ingredients.
Set in a quiet village location and in its own beautiful grounds, Chalkmead care home is close to local services and amenities, such as shops, a park and a train station.
Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.
Care Home Services
Caring for adults over 65 yrs : Yes, offers Caring for adults over 65 yrs Dementia : Yes, offers care for Dementia 
Personal and intimate care : Yes, offers care for Personal care Care Home Type : Residential Care -
Care location and near by additional services
Patient Ratings
Excellent Good Ok 1Poor 1Terrible Patient Reviews
Chalkmead
By: Anonymous Rating:.. 
Jul 3 2013 There should not be smoking allowed anywhere inside, but Chalkmead allow a resident to smoke because they cannot go outside. The argument here is, if they were in hospital or anywhere inside elsewhere you would not be allowed to smoke so why do Chalkmead think it is ok to do this there. It is not fair on the other residents to have to put up with this. Laws about smoking inside any public building etc were introduced to protect people from passive smoking and this means everywhere, including Chalkmead! I have since removed my relative from Chalkmead to somewhere that abides by the anti smoking rules. I would mention that after my complaint my relative feels she was treated differently, so if you have a valid complaint it does not seem to be treated very professionally, which is something that should be addressed. There are also not enough staff ever on duty, which reflects in the care received by the residents, I personally witnessed this on many occasions.
Original Comment Report...ChalkmeadBy: Anonymous Rating:.. 
May 23 2013 I have a family member in Chalkmead, and have just discovered that they allow some of the residents to smoke in there rooms. Not acceptable and should be stamped on. The smell was awful, apart from health issues. I will be looking elsewhere now. Anchors response to my complaint was to ignore it. I will be taking this further
Original Comment Report...Reply from Chalkmead
Wed, 03 Jul 2013 10:03:55 +0100
Thank you for your comment and for raising your concerns, which Anchor take extremely seriously. We have forwarded the details of this issue to the manager of Chalkmead for their comments however, we are keen to learn more about your experience. If you would like us to investigate this in detail for you then our Customer Relations team can be reached at customer.relations@anchor.org.uk. They will be able to raise the issue you have outlined and obtain a full response for you.- Write a Review
Frequently Asked Questions about Care Homes in Redhill.
Chalkmead is approximately 0 mile(s) away from Redhill. More informationYes, Dementia Care is avaiable at Chalkmead. To see the full list of care option available, click More Information.
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