New Elmcroft | ||
St. Giles Close, Shoreham By Sea, BN43 6AT | ||
| Website |
Care Home Information |
New Elmcroft is part of the Shaw Healthcare group and is a purpose-built home situated in a residential area. It is registered for a maximum of 60 people. There were 52 people using the service at the time of our inspection. The home consists of a nursing unit on the ground floor, and a dementia care unit on the first floor. There is no registered manager at the service. |
Care Home Services |
Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs | |
Dementia | : | Yes, offers care for Dementia | |
Personal and intimate care | : | Yes, offers care for Personal care | |
Care Home Type | : | Residential Care | |
Treatment of disease, disorder or injury | : | Yes, offers Treatment of disease, disorder or injury |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Apr 28 2014 | |||
New Elmcroft is a lovely building, bright, spacious airy and fresh looking.
Food is generally good, often freshly prepared but tea-time (supper) needs improvements. Mainly soup of a sort or sandwiches with same fillings most evenings, sometimes dry. Individual diet needs can often be forgotten.
No permanent manager since last September. Staff turnover and morale compromises resident care as does. Relatives are heard but not listened to. Communication is a major failure.
Housekeeping standards are inconsistent.
Shaw needs to uplift management practices, relying less on professional nurses and more on recruiting people with understand and care about dementia. |
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Additional Information | ||
A quick guide to finding, choosing and paying for a care home There may come a time in your life when you need to move into a care home. You may also choose to move into a care home... |